CUSTOMER RELATIONSHIP MANAGEMENT What do you think about traditional CRM, version changed from CRM to CMR, about social CRM, comment and explain in detail differences between traditional CRM and Social CRM. What do you think about the characteristics and the impact of the model explain in detail. Do you have any idea how many ways social media fits into customer engagement strategies, explain in detail. Can you explain in detail Tenets and principles of the New Model.

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CUSTOMER RELATIONSHIP MANAGEMENT

What do you think about traditional CRM, version changed from CRM to CMR, about social CRM, comment and explain in detail differences between traditional CRM and Social CRM.

What do you think about the characteristics and the impact of the model explain in detail.

Do you have any idea how many ways social media fits into customer engagement strategies, explain in detail.

Can you explain in detail Tenets and principles of the New Model.